Update - A fix has been identified, and we are currently in testing phase
Oct 19, 2025 - 13:11 UTC
Update - We have identified and confirmed the root cause of the issue. Our team is actively working on a solution with the highest priority to restore normal functionality. We will provide another update once the fix has been deployed and verified.
Oct 17, 2025 - 06:34 UTC
Identified - A potential root cause of the issue has been identified, and we are further pursuing resolution.
Oct 13, 2025 - 11:06 UTC
Investigating - We are currently aware of an issue in Kerio Control that may affect UDP traffic under certain conditions. Our team is actively investigating the cause and working toward a resolution.
Oct 09, 2025 - 16:32 UTC

About This Site

Welcome to the GFI Software health dashboard. If you'd like to report a problem, please navigate to https://support.gfi.com.

GFI AppManager Operational
90 days ago
98.86 % uptime
Today
GFI AppManager Operational
90 days ago
98.86 % uptime
Today
GFI Archiver Operational
90 days ago
98.86 % uptime
Today
Website Operational
90 days ago
98.86 % uptime
Today
GFI ClearView Operational
90 days ago
98.86 % uptime
Today
GFI ClearView Operational
90 days ago
98.86 % uptime
Today
GFI Exinda NetworkOrchestrator ? Operational
90 days ago
98.86 % uptime
Today
GFI FaxMaker Operational
90 days ago
98.86 % uptime
Today
Desktop Application Operational
90 days ago
98.86 % uptime
Today
GFI FaxMaker Online Operational
90 days ago
98.86 % uptime
Today
Website Operational
90 days ago
98.86 % uptime
Today
GFI KerioConnect Operational
90 days ago
98.86 % uptime
Today
GFI KerioControl Major Outage
90 days ago
91.1 % uptime
Today
GFI KerioOperator Operational
90 days ago
98.86 % uptime
Today
GFI LanGuard Operational
90 days ago
98.86 % uptime
Today
Desktop Application Operational
90 days ago
98.86 % uptime
Today
GFI MailEssentials Operational
90 days ago
98.86 % uptime
Today
Website Operational
90 days ago
98.86 % uptime
Today
Anti-virus definitions updates Operational
90 days ago
98.86 % uptime
Today
Anti-phishing definitions updates Operational
90 days ago
98.86 % uptime
Today
Spam features Operational
90 days ago
98.86 % uptime
Today
MyKerio Operational
90 days ago
98.86 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 28, 2025

No incidents reported today.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - AWS has confirmed that the outage in the US-EAST-1 region has now been resolved, and all services are operational.
Oct 20, 23:17 UTC
Identified - AWS has confirmed increased error rates and latencies affecting multiple services in the US-EAST-1 region. The incident is currently classified as "Degraded" by AWS.

You may experience slowness, timeouts, or trouble accessing some parts of platform and services. We're closely monitoring the situation and will keep you updated as AWS provides more information.

Oct 20, 11:09 UTC
Oct 19, 2025
Oct 18, 2025

No incidents reported.

Oct 17, 2025
Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.