Email Filtering Issue with SpamRazer
Investigating - We are investigating an issue where SpamRazer is incorrectly classifying some legitimate emails as spam. Our team is working with the relevant systems to identify the cause and mitigate the impact. Further updates will be shared as more information becomes available.
Jan 20, 2026 - 14:20 UTC

About This Site

Welcome to the GFI Software health dashboard. If you'd like to report a problem, please navigate to https://support.gfi.com.

Uptime over the past 90 days. View historical uptime.
GFI AppManager Operational
90 days ago
100.0 % uptime
Today
GFI AppManager Operational
90 days ago
100.0 % uptime
Today
GFI Archiver Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
GFI ClearView Operational
90 days ago
100.0 % uptime
Today
GFI ClearView Operational
90 days ago
100.0 % uptime
Today
GFI Exinda NetworkOrchestrator Operational
90 days ago
100.0 % uptime
Today
GFI FaxMaker Operational
90 days ago
100.0 % uptime
Today
Desktop Application Operational
90 days ago
100.0 % uptime
Today
GFI FaxMaker Online Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
GFI KerioConnect Operational
90 days ago
100.0 % uptime
Today
GFI KerioControl Operational
90 days ago
95.34 % uptime
Today
GFI KerioOperator Operational
90 days ago
100.0 % uptime
Today
GFI LanGuard Operational
90 days ago
100.0 % uptime
Today
Desktop Application Operational
90 days ago
100.0 % uptime
Today
GFI MailEssentials Degraded Performance
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Anti-virus definitions updates Operational
90 days ago
100.0 % uptime
Today
Anti-phishing definitions updates Operational
90 days ago
100.0 % uptime
Today
Spam features Degraded Performance
90 days ago
100.0 % uptime
Today
MyKerio Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 22, 2026

No incidents reported today.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

Unresolved incident: Email Filtering Issue with SpamRazer.

Jan 19, 2026

No incidents reported.

Jan 18, 2026
Scheduled Maintentance of Kubernetes Clusters
Completed - The scheduled maintenance has been completed.
Jan 18, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time to perform mandatory upgrade of our Kubernetes clusters.

The upgrade is expected to take 6 hours.

During this period, some of our services may face intermittent issues for Exinda Network Orchestrator.
Jan 16, 06:40 UTC
Jan 17, 2026
GFI AppManager maintenance
Completed - The scheduled maintenance has been completed.
Jan 17, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 11:00 UTC
Scheduled - A maintenance is scheduled for GFI AppManager on Saturday, Jan 17 2026, from 11 AM UTC to 3 PM UTC. The application will not be available at this time.

Thank you in advance for your understanding.
Jan 13, 12:38 UTC
Jan 16, 2026
License Notification Error for LAN agents
Resolved - The incident affecting LAN agents has been resolved. The fix will be included in release 12.14.
Jan 16, 02:01 UTC
Monitoring - Our team has identified a potential fix and completed internal testing.

A beta release is now available for customers who would like to validate the fix ahead of the official release. You can access the beta version using the link below:
https://drive.google.com/drive/u/0/folders/1E61eFGTBkkbnQoOVzndkWBHLa2EoA0Mp

We appreciate your feedback as we continue toward the final release.
Jan 13, 01:00 UTC
Investigating - We are currently investigating an issue affecting LAN agents only, causing incorrect license validity notifications. Our teams are actively working to identify the root cause, and we will provide updates as more information becomes available.
Jan 7, 15:18 UTC
Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026
Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage