All Systems Operational

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Welcome to GFI Software status page.

GFI SaaS Products Operational
Kerio Cloud US1 datacenter   ? Operational
Kerio Cloud EU1 datacenter   ? Operational
GFI OneConnect   Operational
GFI FaxMaker Online - faxing and portal   ? Operational
MyKerio service   Operational
Exinda SDP   ? Operational
Exinda EMC   ? Operational
Exinda Licensing   ? Operational
GFI Product Updates and Downloads Operational
Kerio Connect   ? Operational
GFI MailEssentials   ? Operational
GFI LanGuard   ? Operational
GFI OneGuard   ? Operational
Kerio Control   ? Operational
Product upgrades system   ? Operational
GFI Websites and Portals Operational
GFI websites and FTP   ? Operational
GFI Downloads   Operational
Kerio Downloads   ? Operational
GFI Accounts.gfi.com - Kerio secure.kerio.com - APIs   Operational
GFI Training Portal   Operational
GFI Upgrades Portal   ? Operational
GFI On-Premise Products   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 11, 2018
Completed - The scheduled maintenance has been completed.
Dec 11, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 03:00 UTC
Scheduled - On December 11, 2018, 3AM UTC, European Cloud Connect and Operator applications are undergoing a planned maintenance activity.
We will be performing an infrastructure maintenance which will affect EU Kerio Cloud services.
Dec 10, 10:59 UTC
Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018
Resolved - As of 4:55AM UTC December 6 2018, EU Kerio maintenance is now complete. All functionality should be restored.
Dec 6, 04:56 UTC
Investigating - At 4:40AM UTC December 6 2018, EU Kerio Cloud Services is experiencing an outage. We are aware of the issue and currently working on the resolution. We expect to have it resolved at the earliest. We will update this page regularly so please check back for updates related to timing.
Dec 6, 04:43 UTC
Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018
Completed - The scheduled maintenance has been completed.
Dec 1, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 05:00 UTC
Scheduled - On December 1 2018, 5AM UTC, GFI accounts web portal and accounts API service are undergoing a maintenance activity due to database improvements.
During maintenance window, accounts.gfi.com portal and api.gfi.com services might experience slowness and small duration disconnects.
Nov 30, 02:06 UTC
Resolved - This incident has been resolved.
Dec 1, 06:50 UTC
Investigating - At 01/Dec/18 12:08 am EST, EU Kerio Cloud Services is experiencing an outage. We are aware of the issue and currently working on the resolution. We expect to have it resolved at the earliest. We will update this page regularly so please check back for updates related to timing.
Dec 1, 06:14 UTC
Completed - The scheduled maintenance has been completed.
Dec 1, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 03:00 UTC
Scheduled - On December 1, 2018, 3AM UTC, European Cloud Connect and Operator applications are undergoing a planned maintenance activity. We will be performing an infrastructure maintenance which will affect EU Kerio Cloud services.
Nov 30, 00:17 UTC
Nov 30, 2018

No incidents reported.

Nov 29, 2018

No incidents reported.

Nov 28, 2018

No incidents reported.

Nov 27, 2018
Resolved - This incident has been resolved.
Nov 27, 15:33 UTC
Identified - Outage Alert:
At 27/Nov/18 9:42 AM EST, EU Kerio Cloud Services is experiencing an outage. We are aware of the issue and currently working on the resolution. We expect to have it resolved approximately 20 minutes from this posting. We will update this page regularly so please check back for updates related to timing.
Nov 27, 15:17 UTC