GFI Software Status

Investigating - Due to the latest IP Blocks performed by the Russian Federation, Several Kerio Cloud products are not accessible from Russian Federation territory. We are aware of the issue and currently working on a resolution. We will update this page regularly so please check back for updates related to this issue. We apologize for any inconveniences caused by this.
Apr 23, 09:35 UTC

About This Site

Welcome to GFI Software status page.

GFI SaaS Products Operational

Kerio Cloud US1 datacenter Operational

Kerio Cloud EU1 datacenter Operational

GFI OneConnect Operational

GFI FaxMaker Online - faxing and portal Operational

MyKerio service Operational

Exinda SDP Operational

Exinda EMC Operational

Exinda Licensing Operational

GFI Product Updates and Downloads Operational

Kerio Connect Operational

GFI MailEssentials Operational

GFI LanGuard Operational

GFI OneGuard Operational

Kerio Control Operational

Product upgrades system Operational

GFI Websites and Portals Operational

GFI websites and FTP Operational

GFI Downloads Operational

Kerio Downloads Operational

GFI Accounts.gfi.com - Kerio secure.kerio.com - APIs Operational

GFI Training Portal Operational

GFI Upgrades Portal Operational

GFI On-Premise Products Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 25, 2018

No incidents reported today.

Apr 24, 2018

Outage Alert for https://oneconnect.gfi.com

Resolved - As of 24/Apr/18 01:55 AM (UTC), the outage for https://oneconnect.gfi.com has been resolved
Apr 24, 06:02 UTC

Identified - Outage Alert:
At 24/Apr/18 01:38 AM (UTC), https://oneconnect.gfi.com is experiencing an outage. We are aware of the issue and currently working on the resolution. We will update this page regularly so please check back for updates related to timing.
Apr 24, 05:46 UTC

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018

Planned Maintenance for EU Cloud Connect

Completed - The scheduled maintenance has been completed.
Apr 19, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 21:56 UTC

Scheduled - On 19/Apr/2018 at 9:00 PM UTC, some EU Cloud Connect will undergo scheduled maintenance. The maintenance windows are as follows:

Start: 19/Apr/2018, 9:00 PM UTC
End: 19/Apr/2018, 11:00 PM UTC

Summary: underlying infrastructure updates for following Kerio Connect EU applications:
####
host004.eu1.kerio.cloud
dedicated313.eu1.kerio.cloud
dedicated146.eu1.kerio.cloud
dedicated147.eu1.kerio.cloud
dedicated181.eu1.kerio.cloud
dedicated143.eu1.kerio.cloud
dedicated310.eu1.kerio.cloud
####
Impact: Maximum downtime is up to 5 minutes per instance.
Apr 19, 15:50 UTC

Apr 18, 2018

Planned Maintenance for GFI Sitecore and Accounts portal

Completed - The scheduled maintenance has been completed.
Apr 18, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 06:00 UTC

Scheduled - On 18/Apr/2018 05:00 AM UTC, Kerio Cloud Operator will undergo scheduled maintenance. The maintenance windows are as follows:

Start Date/Time: 18/Apr/2018 06:00 AM UTC
End Date/Time: 18/Apr/2018 08:00 AM UTC

Summary: GFI Websites will undergo a maintenance activity
Impact: www.gfi.com and https://accounts.gfi.com will not be accessible for up to 10 mins during MW
Apr 17, 07:40 UTC

Planned Maintenance for Cloud Operator

Completed - The scheduled maintenance has been completed.
Apr 18, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 05:00 UTC

Scheduled - On 18/Apr/2018 05:00 AM UTC, Kerio Cloud Operator will undergo scheduled maintenance. The maintenance windows are as follows:

Start Date/Time: 18/Apr/2018 05:00 AM UTC
End Date/Time: 18/Apr/2018 07:00 AM UTC

Summary: Upgrade of Cloud Operator instances to the latest software version available (Operator 2.6.2)
Impact: Expected downtime is up to 5 minutes per node within 2 hours
Apr 17, 07:33 UTC

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

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