Investigating - Due to the latest IP Blocks performed by the Russian Federation, Several Kerio Cloud products are not accessible from Russian Federation territory. We are aware of the issue and currently working on a resolution. We will update this page regularly so please check back for updates related to this issue. We apologize for any inconveniences caused by this.
Apr 23, 09:35 UTC

About This Site

Welcome to GFI Software status page.

GFI SaaS Products Operational
Kerio Cloud US1 datacenter   ? Operational
Kerio Cloud EU1 datacenter   ? Operational
GFI OneConnect   Operational
GFI FaxMaker Online - faxing and portal   ? Operational
MyKerio service   Operational
Exinda SDP   ? Operational
Exinda EMC   ? Operational
Exinda Licensing   ? Operational
GFI Product Updates and Downloads Operational
Kerio Connect   ? Operational
GFI MailEssentials   ? Operational
GFI LanGuard   ? Operational
GFI OneGuard   ? Operational
Kerio Control   ? Operational
Product upgrades system   ? Operational
GFI Websites and Portals Operational
GFI websites and FTP   ? Operational
GFI Downloads   Operational
Kerio Downloads   ? Operational
GFI Accounts.gfi.com - Kerio secure.kerio.com - APIs   Operational
GFI Training Portal   Operational
GFI Upgrades Portal   ? Operational
GFI On-Premise Products   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 25, 2018

No incidents reported today.

Apr 24, 2018
Resolved - As of 24/Apr/18 01:55 AM (UTC), the outage for https://oneconnect.gfi.com has been resolved
Apr 24, 06:02 UTC
Identified - Outage Alert:
At 24/Apr/18 01:38 AM (UTC), https://oneconnect.gfi.com is experiencing an outage. We are aware of the issue and currently working on the resolution. We will update this page regularly so please check back for updates related to timing.
Apr 24, 05:46 UTC
Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018
Completed - The scheduled maintenance has been completed.
Apr 19, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 21:56 UTC
Scheduled - On 19/Apr/2018 at 9:00 PM UTC, some EU Cloud Connect will undergo scheduled maintenance. The maintenance windows are as follows:

Start: 19/Apr/2018, 9:00 PM UTC
End: 19/Apr/2018, 11:00 PM UTC

Summary: underlying infrastructure updates for following Kerio Connect EU applications:
####
host004.eu1.kerio.cloud
dedicated313.eu1.kerio.cloud
dedicated146.eu1.kerio.cloud
dedicated147.eu1.kerio.cloud
dedicated181.eu1.kerio.cloud
dedicated143.eu1.kerio.cloud
dedicated310.eu1.kerio.cloud
####
Impact: Maximum downtime is up to 5 minutes per instance.
Apr 19, 15:50 UTC
Apr 18, 2018
Completed - The scheduled maintenance has been completed.
Apr 18, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 06:00 UTC
Scheduled - On 18/Apr/2018 05:00 AM UTC, Kerio Cloud Operator will undergo scheduled maintenance. The maintenance windows are as follows:

Start Date/Time: 18/Apr/2018 06:00 AM UTC
End Date/Time: 18/Apr/2018 08:00 AM UTC

Summary: GFI Websites will undergo a maintenance activity
Impact: www.gfi.com and https://accounts.gfi.com will not be accessible for up to 10 mins during MW
Apr 17, 07:40 UTC
Completed - The scheduled maintenance has been completed.
Apr 18, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 05:00 UTC
Scheduled - On 18/Apr/2018 05:00 AM UTC, Kerio Cloud Operator will undergo scheduled maintenance. The maintenance windows are as follows:

Start Date/Time: 18/Apr/2018 05:00 AM UTC
End Date/Time: 18/Apr/2018 07:00 AM UTC

Summary: Upgrade of Cloud Operator instances to the latest software version available (Operator 2.6.2)
Impact: Expected downtime is up to 5 minutes per node within 2 hours
Apr 17, 07:33 UTC
Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.