All Systems Operational

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Welcome to GFI Software status page.

GFI SaaS Products Operational
Kerio Cloud US1 datacenter   ? Operational
Kerio Cloud EU1 datacenter   ? Operational
GFI OneConnect   Operational
GFI FaxMaker Online - faxing and portal   ? Operational
MyKerio service   Operational
Exinda SDP   ? Operational
Exinda EMC   ? Operational
Exinda Licensing   ? Operational
GFI Product Updates and Downloads Operational
Kerio Connect   ? Operational
GFI MailEssentials   ? Operational
GFI LanGuard   ? Operational
GFI OneGuard   ? Operational
Kerio Control   ? Operational
Product upgrades system   ? Operational
GFI Websites and Portals Operational
GFI websites and FTP   ? Operational
GFI Downloads   Operational
Kerio Downloads   ? Operational
GFI Accounts.gfi.com - Kerio secure.kerio.com - APIs   Operational
GFI Training Portal   Operational
GFI Upgrades Portal   ? Operational
GFI On-Premise Products   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 19, 2018
Resolved - This incident has been resolved.
Nov 19, 16:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 15:59 UTC
Identified - Outage Alert:
At around 3:13 PM UTC, Accounts Portal is experiencing an outage. The site is accessible but creating and updating the case is not possible. We are aware of the issue and currently working on the resolution. We will update this page regularly so please check back for updates related to timing.
Nov 19, 15:37 UTC
Nov 18, 2018

No incidents reported.

Nov 17, 2018
Completed - The scheduled maintenance has been completed.
Nov 17, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 06:01 UTC
Scheduled - On 17 November 2018 at 6AM UTC, GFI Websites, FaxMakerOnline and OneConnect is undergoing a planned maintenance activity for 4 hours.
During maintenance window following applications will suffer up to 2 hours of downtime.

1. GFI Websites ( https://www.gfi.com; https://accounts.gfi.com, https://partners.gfi.com ; https://training.gfi.com etc)
2. GFI FaxMakerOnline
3. GFI OneConnect
Nov 13, 23:44 UTC
Nov 16, 2018

No incidents reported.

Nov 15, 2018

No incidents reported.

Nov 14, 2018
Completed - The scheduled maintenance has been completed.
Nov 14, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 10:00 UTC
Scheduled - On 14 November 2018 at 10AM UTC, US Kerio Cloud Connect applications will undergo a maintenance activity for 3 hours.
We will be performing an infrastructure maintenance for part of US Cloud Connect applications.
Mail service will not be available up to 10 minutes per application.
Nov 13, 23:39 UTC
Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018
Completed - The scheduled maintenance has been completed.
Nov 11, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 00:00 UTC
Scheduled - On 11 November 2018, 12AM UTC, European Cloud Connect is undergoing a planned maintenance activity for 4 hours.
We will be performing an infrastructure maintenance for part of EU Cloud Connect applications.
Mail service will not be available up to 10 minutes per application.
Nov 7, 23:23 UTC
Nov 10, 2018

No incidents reported.

Nov 9, 2018
Resolved - As of 11:40 PM UTC, 9 November 2018 The issue has been resolved.
Nov 9, 23:41 UTC
Investigating - At 10:45pm UTC 9 November 2018, Kerio Cloud US is experiencing an outage. We are aware of the issue and currently working on the resolution. We will update this page regularly so please check back for updates related to timing.
Nov 9, 23:33 UTC
Nov 8, 2018
Completed - The scheduled maintenance has been completed.
Nov 8, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 07:00 UTC
Scheduled - On 8 November 2018, 7AM UTC, GFI main site portal (www.gfi.com) is undergoing a maintenance activity in order to upgrade to latest software release.
During MW, portal might not be accessible for up to 5 mins.
Nov 7, 23:28 UTC
Completed - The scheduled maintenance has been completed.
Nov 8, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 02:00 UTC
Scheduled - On 7 November 2018 at 2AM UTC, European Cloud Connect is undergoing a planned maintenance activity for 2 hours.
We will be performing an infrastructure maintenance for part of EU Cloud Connect applications
Mail service will not be available up to 10 minutes per application.
Nov 7, 23:11 UTC
Nov 7, 2018
Completed - The scheduled maintenance has been completed.
Nov 7, 09:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 07:30 UTC
Scheduled - On 7 November 2018 7:30AM UTC, GFI sitecore (www.gfi.com) will undergo scheduled maintenance. GFI main site portal (www.gfi.com) is undergoing a maintenance activity for improving overall application availability
Impact : During MW, portal might not be accessible for up to 5 mins.
Nov 5, 23:37 UTC
Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.