Monitoring - - A fix has been implemented by our Development team and is available for download here - https://drive.google.com/drive/folders/1cOe9UtkliJ4gbkaoWljzrRf3JlwlvTfS
- You can apply this fix using steps from the 'Upgrading Kerio Control' Knowledge Base article - https://support.keriocontrol.gfi.com/article/116539-upgrading-kerio-control
- We will monitor this.

Apr 29, 2026 - 04:25 UTC
Update - The Engineering team continues to analyze the behavior and evaluate possible mitigation options. We do not have a confirmed fix or ETA yet, but the case remains under active review.

We will continue investigating and will share any relevant updates as soon as more information becomes available.

Apr 28, 2026 - 06:54 UTC
Update - We are still investigating the issue observed in Kerio Control 9.6.1 build 9227, where memory usage may gradually increase over time and potentially impact performance.

At this time, our Engineering team continues to analyze the behavior and evaluate possible mitigation options. We do not have a confirmed fix or ETA yet, but the case remains under active review.

We will continue investigating and will share any relevant updates as soon as more information becomes available.

Apr 27, 2026 - 23:43 UTC
Investigating - We are investigating an issue in Kerio Control 9.6.1 build 9227 causing increasing memory usage and potential performance degradation.

Our Engineering team is actively analyzing the issue and working on a mitigation.

Apr 27, 2026 - 10:50 UTC

About This Site

Welcome to the GFI Software health dashboard. If you'd like to report a problem, please navigate to https://support.gfi.com.

GFI AppManager Operational
90 days ago
100.0 % uptime
Today
GFI AppManager Operational
90 days ago
100.0 % uptime
Today
GFI Archiver Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
GFI ClearView Operational
90 days ago
100.0 % uptime
Today
GFI ClearView Operational
90 days ago
100.0 % uptime
Today
GFI Exinda NetworkOrchestrator Operational
90 days ago
100.0 % uptime
Today
GFI FaxMaker Operational
90 days ago
99.83 % uptime
Today
Desktop Application Operational
90 days ago
99.83 % uptime
Today
GFI FaxMaker Online Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
GFI KerioConnect Operational
90 days ago
99.99 % uptime
Today
GFI KerioControl Operational
90 days ago
99.41 % uptime
Today
GFI LanGuard Operational
90 days ago
100.0 % uptime
Today
Desktop Application Operational
90 days ago
100.0 % uptime
Today
GFI MailEssentials Operational
90 days ago
98.08 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Anti-virus definitions updates Operational
90 days ago
100.0 % uptime
Today
Anti-phishing definitions updates Operational
90 days ago
92.35 % uptime
Today
Spam features Operational
90 days ago
100.0 % uptime
Today
Eloquens Operational
90 days ago
100.0 % uptime
Today
MyPersonas Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 29, 2026

Unresolved incident: Increased Memory Usage in Kerio Control 9.6.1.

Apr 28, 2026
Resolved - A fix has been implemented and issue is resolved now.
Apr 28, 14:51 UTC
Investigating - We are aware of an issue in GFI AppManager where devices may be incorrectly displayed as offline, even though they are online and functioning normally.

This is a reporting/display issue and does not impact the actual availability of monitored devices.

Our Engineering team is actively investigating the issue

Apr 28, 14:09 UTC
Apr 27, 2026
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.