GFI Software Status

All Systems Operational

About This Site

Welcome to GFI Software status page.

GFI SaaS Products Operational

Kerio Cloud US1 datacenter Operational

Kerio Cloud EU1 datacenter Operational

GFI OneConnect Operational

GFI FaxMaker Online - faxing and portal Operational

MyKerio service Operational

Exinda SDP Operational

Exinda EMC Operational

Exinda Licensing Operational

GFI Product Updates and Downloads Operational

Kerio Connect Operational

GFI MailEssentials Operational

GFI LanGuard Operational

GFI OneGuard Operational

Kerio Control Operational

Product upgrades system Operational

GFI Websites and Portals Operational

GFI websites and FTP Operational

GFI Downloads Operational

Kerio Downloads Operational

GFI Accounts.gfi.com - Kerio secure.kerio.com - APIs Operational

GFI Training Portal Operational

GFI Upgrades Portal Operational

GFI On-Premise Products Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 11, 2018

Planned Maintenance for: European Cloud Connect and Operator

Completed - The scheduled maintenance has been completed.
Dec 11, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 03:00 UTC

Scheduled - On December 11, 2018, 3AM UTC, European Cloud Connect and Operator applications are undergoing a planned maintenance activity.
We will be performing an infrastructure maintenance which will affect EU Kerio Cloud services.
Dec 10, 10:59 UTC

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

Emergency Maintenance for: European Kerio Cloud and Operator

Resolved - As of 4:55AM UTC December 6 2018, EU Kerio maintenance is now complete. All functionality should be restored.
Dec 6, 04:56 UTC

Investigating - At 4:40AM UTC December 6 2018, EU Kerio Cloud Services is experiencing an outage. We are aware of the issue and currently working on the resolution. We expect to have it resolved at the earliest. We will update this page regularly so please check back for updates related to timing.
Dec 6, 04:43 UTC

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

Planned Maintenance for: GFI Accounts Web Portal and Accounts API service

Completed - The scheduled maintenance has been completed.
Dec 1, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 05:00 UTC

Scheduled - On December 1 2018, 5AM UTC, GFI accounts web portal and accounts API service are undergoing a maintenance activity due to database improvements.
During maintenance window, accounts.gfi.com portal and api.gfi.com services might experience slowness and small duration disconnects.
Nov 30, 02:06 UTC

Outage Alert for EU Kerio Cloud Services

Resolved - This incident has been resolved.
Dec 1, 06:50 UTC

Investigating - At 01/Dec/18 12:08 am EST, EU Kerio Cloud Services is experiencing an outage. We are aware of the issue and currently working on the resolution. We expect to have it resolved at the earliest. We will update this page regularly so please check back for updates related to timing.
Dec 1, 06:14 UTC

Planned Maintenance for: European Cloud Connect and Operator

Completed - The scheduled maintenance has been completed.
Dec 1, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 03:00 UTC

Scheduled - On December 1, 2018, 3AM UTC, European Cloud Connect and Operator applications are undergoing a planned maintenance activity. We will be performing an infrastructure maintenance which will affect EU Kerio Cloud services.
Nov 30, 00:17 UTC

Nov 30, 2018

No incidents reported.

Nov 29, 2018

No incidents reported.

Nov 28, 2018

No incidents reported.

Nov 27, 2018

Outage Alert for EU Kerio Cloud Services

Resolved - This incident has been resolved.
Nov 27, 15:33 UTC

Identified - Outage Alert:
At 27/Nov/18 9:42 AM EST, EU Kerio Cloud Services is experiencing an outage. We are aware of the issue and currently working on the resolution. We expect to have it resolved approximately 20 minutes from this posting. We will update this page regularly so please check back for updates related to timing.
Nov 27, 15:17 UTC