Update -
Things continue to work as expected after the fix being applied. We are continuing to monitor.
May 3, 10:45 UTC
Update -
We have seen no further issues since the fix. If you observe any further issues we encourage you to reach out with logs.
May 3, 04:30 UTC
Update -
No new issues reported since the fix has been made available. We will continue to monitor.
May 2, 05:12 UTC
Update -
We're keeping a close eye on things. No issues related to the increasing memory reported.
May 1, 04:02 UTC
Update -
No issues have been reported. We are continuing to monitor.
Apr 30, 03:21 UTC
Update -
The Engineering team continues to analyze the behavior and evaluate possible mitigation options. We do not have a confirmed fix or ETA yet, but the case remains under active review.
We will continue investigating and will share any relevant updates as soon as more information becomes available.
Apr 28, 06:54 UTC
Update -
We are still investigating the issue observed in Kerio Control 9.6.1 build 9227, where memory usage may gradually increase over time and potentially impact performance.
At this time, our Engineering team continues to analyze the behavior and evaluate possible mitigation options. We do not have a confirmed fix or ETA yet, but the case remains under active review.
We will continue investigating and will share any relevant updates as soon as more information becomes available.
Apr 27, 23:43 UTC
Investigating -
We are investigating an issue in Kerio Control 9.6.1 build 9227 causing increasing memory usage and potential performance degradation.
Our Engineering team is actively analyzing the issue and working on a mitigation.
Apr 27, 10:50 UTC