All Systems Operational

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Welcome to GFI Software status page.

GFI SaaS Products Operational
Kerio Cloud US1 datacenter   ? Operational
Kerio Cloud EU1 datacenter   ? Operational
GFI OneConnect   Operational
GFI FaxMaker Online - faxing and portal   ? Operational
MyKerio service   Operational
Exinda SDP   ? Operational
Exinda EMC   ? Operational
Exinda Licensing   ? Operational
GFI Product Updates and Downloads Operational
Kerio Connect   ? Operational
GFI MailEssentials   ? Operational
GFI LanGuard   ? Operational
GFI OneGuard   ? Operational
Kerio Control   ? Operational
Product upgrades system   ? Operational
GFI Websites and Portals Operational
GFI websites and FTP   ? Operational
GFI Downloads   Operational
Kerio Downloads   ? Operational
GFI Accounts.gfi.com - Kerio secure.kerio.com - APIs   Operational
GFI Training Portal   Operational
GFI Upgrades Portal   ? Operational
GFI On-Premise Products   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 22, 2018

No incidents reported today.

Jan 21, 2018

No incidents reported.

Jan 20, 2018

No incidents reported.

Jan 19, 2018

No incidents reported.

Jan 18, 2018

No incidents reported.

Jan 17, 2018
Resolved - This incident has been resolved.
Jan 17, 21:02 UTC
Identified - On Friday, January 19, 22:00 EST, Kerio Cloud DL4 will undergo scheduled maintenance. The maintenance window is as follows:

Start: January 19 @ 22:00 EST
End: January 20 @ 00:00 EST

*An OS upgrade will be performed, resulting in improved stability.
*Expected downtime: 1 hour.

*Affected servers list:

Kerio-Messaging_dedicated2108-us1
Kerio-Messaging_dedicated2120-us1
Kerio-Messaging_dedicated2152-us1
Kerio-Messaging_dedicated2168-us1
Kerio-Messaging_dedicated301-us1
Kerio-Messaging_host002-us1
Kerio-Messaging_host005-us1
Kerio-Messaging_host006-us1

Kerio-Voice_operator1211-us1
Kerio-Voice_operator1212-us1
Kerio-Voice_operator1214-us1
Kerio-Voice_operator1215-us1
Kerio-Voice_operator1217-us1
Kerio-Voice_operator1220-us1
Kerio-Voice_operator1222-us1
Kerio-Voice_operator1223-us1
Kerio-Voice_operator1224-us1
Kerio-Voice_operator1225-us1
Kerio-Voice_operator1226-us1
Kerio-Voice_operator1227-us1
Kerio-Voice_operator1228-us1
Kerio-Voice_operator1231-us1
Kerio-Voice_operator1232-us1
Kerio-Voice_operator1233-us1
Kerio-Voice_operator1234-us1
Kerio-Voice_operator1235-us1
Kerio-Voice_operator210-us1
Kerio-Voice_operator211-us1
Kerio-Voice_operator213-us1
Kerio-Voice_operator214-us1
Kerio-Voice_operator215-us1
Kerio-Voice_operator300-us1
Kerio-Voice_operator301-us1
Kerio-Voice_operator302-us1
Kerio-Voice_operator303-us1
Kerio-Voice_operator304-us1
Kerio-Voice_operator306-us1
Kerio-Voice_operator307-us1
Kerio-Voice_operator309-us1
Kerio-Voice_operator310-us1
Jan 17, 21:01 UTC
At 17/Jan/18 11:31 AM (EST), Kerio Cloud DL4 experienced an outage. We were able to detect and resolve the outage. As of 17/Jan/18 11:35 AM (EST), Kerio Cloud DL4 is running smoothly.
Jan 17, 17:10 UTC
Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018
Resolved - As of 13/Jan/18 4:46 AM, the outage for Kerio Cloud EU1 datacenter has been resolved
Jan 13, 10:11 UTC
Update - Outage Alert:
At 13/Jan/2018 4:15 am, Kerio Cloud EU1 datacenter is experiencing an outage. We will update this page regularly so please check back for updates related to timing.
Jan 13, 10:10 UTC
Identified - Outage Alert:
At 13/Jan/18 4:15 AM, Kerio Cloud EU1 datacenter is experiencing an outage. We will update this page regularly so please check back for updates related to timing.
Jan 13, 10:05 UTC
Resolved - As of 13/Jan/17 04:20 AM UTC, the outage for OneConnect has been resolved.
Jan 13, 09:38 UTC
Identified - Outage Alert:
At 13/Jan/18 3:24 AM UTC, GFI OneConnect is experiencing an outage. We are aware of the issue and currently working on the resolution. We will update this page regularly so please check back for updates related to timing.
Jan 13, 09:25 UTC
Jan 12, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018
Resolved - As of 11:31 a.m. GMT, maintenance is now complete. All MyKerio functionality is restored.
Jan 10, 11:35 UTC
Identified - Hello,

Maintenance is still in process, approximate time to restore all services is 12:30 p.m. GMT
Jan 10, 11:16 UTC
Investigating - On 10th of January 9:33 a.m. GMT, MyKerio will undergo emergency maintenance. We realize this short notice may cause business disruption, however we have detected an issue that will be resolved by proactive maintenance.

The maintenance windows are as follows:
10th of January, 9:33 a.m. to 10:30 a.m. GMT
Jan 10, 09:51 UTC
Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.