All Systems Operational

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Welcome to the GFI Software health dashboard. If you'd like to report a problem, please navigate to https://support.gfi.com.

Uptime over the past 90 days. View historical uptime.
GFI AppManager Operational
90 days ago
100.0 % uptime
Today
GFI AppManager Operational
90 days ago
100.0 % uptime
Today
GFI Archiver Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
GFI ClearView Operational
90 days ago
100.0 % uptime
Today
GFI ClearView Operational
90 days ago
100.0 % uptime
Today
GFI Exinda NetworkOrchestrator Operational
90 days ago
100.0 % uptime
Today
GFI FaxMaker Operational
90 days ago
99.83 % uptime
Today
Desktop Application Operational
90 days ago
99.83 % uptime
Today
GFI FaxMaker Online Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
GFI KerioConnect Operational
90 days ago
99.47 % uptime
Today
GFI KerioControl Operational
90 days ago
99.47 % uptime
Today
GFI LanGuard Operational
90 days ago
100.0 % uptime
Today
Desktop Application Operational
90 days ago
100.0 % uptime
Today
GFI MailEssentials Operational
90 days ago
97.92 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Anti-virus definitions updates Operational
90 days ago
99.67 % uptime
Today
Anti-phishing definitions updates Operational
90 days ago
92.02 % uptime
Today
Spam features Operational
90 days ago
100.0 % uptime
Today
Eloquens Operational
90 days ago
100.0 % uptime
Today
MyPersonas Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 21, 2026

No incidents reported today.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026
GFI FaxMaker Service Disruption (etherFAX Provider Outage)
Resolved - This incident has been resolved.
Apr 13, 02:40 UTC
Update - Etherfax has informed that they just pushed out a fix for specifically for GFI connections. If you have not done so recently, please proceed with restarting the Faxmaker service to refresh the connection and benefit from the fix.

The etherFAX team will continue to closely monitor system metrics and performance throughout tomorrow.
If you experience any issues, please reach out via a support ticket
Apr 7, 17:06 UTC
Update - All ongoing maintenance and improvements have been successfully implemented, and the platform is currently stable with normal performance across all services.

The etherFAX team will continue to closely monitor system metrics and performance throughout tomorrow.
If you experience any issues, please reach out via a support ticket
Apr 7, 04:03 UTC
Monitoring - etherFAX has reported that fixes have now been rolled out for interim fax status updates and for the “latest connected on” timestamps.

This means some customers may begin to see improvement in status reporting within GFI FaxMaker.

However, the incident is not yet fully resolved, as etherFAX still shows degraded performance affecting its U.S. and Canada API/REST services and their engineering team continues working on the remaining issues.

We will continue monitoring etherFAX’s fix behavior.
Apr 6, 23:59 UTC
Identified - GFI FaxMaker customers using etherFAX for fax delivery are currently experiencing a service outage. Affected customers may see their etherFAX account reported as offline in FaxMaker, receive account validation failures, or be unable to send/receive faxes.

This issue is caused by an ongoing outage on etherFAX's side. Following their core services migration to AWS, etherFAX is experiencing degraded performance on their U.S. and Canada REST API services.

etherFAX has an active incident open on their status page (https://status.etherfax.net/) and their engineering team is actively working on a fix.

No action is required from GFI FaxMaker customers at this time. We are monitoring etherFAX's status page and will post an update once they confirm resolution.
Apr 6, 16:18 UTC
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026
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