All Systems Operational

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Welcome to GFI Software status page.

GFI SaaS Products Operational
Kerio Cloud US1 datacenter   ? Operational
Kerio Cloud EU1 datacenter   ? Operational
GFI OneConnect   Operational
GFI FaxMaker Online - faxing and portal   ? Operational
MyKerio service   Operational
Exinda SDP   ? Operational
Exinda EMC   ? Operational
Exinda Licensing   ? Operational
GFI Product Updates and Downloads Operational
Kerio Connect   ? Operational
GFI MailEssentials   ? Operational
GFI LanGuard   ? Operational
GFI OneGuard   ? Operational
Kerio Control   ? Operational
Product upgrades system   ? Operational
GFI Websites and Portals Operational
GFI websites and FTP   ? Operational
GFI Downloads   Operational
Kerio Downloads   ? Operational
GFI Accounts.gfi.com - Kerio secure.kerio.com - APIs   Operational
GFI Training Portal   Operational
GFI Upgrades Portal   ? Operational
GFI On-Premise Products   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Jul 16, 19:59 UTC
Scheduled - On 19 July, Kerio Cloud SpamTitan (Antispam) service will undergo scheduled maintenance.
The maintenance window is as follows:

19 July, from 08:00 AM to 10:00 AM UTC

The application is going to be upgraded to the latest software version.
During maintenance window service will be temporarily unavailable
Jul 16, 19:59 UTC
Past Incidents
Jul 17, 2018

No incidents reported today.

Jul 16, 2018

No incidents reported.

Jul 15, 2018

No incidents reported.

Jul 14, 2018
Completed - The scheduled maintenance has been completed.
Jul 14, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 02:00 UTC
Scheduled - On 2018-07-14 02:00 UTC, GFI Websites, GFI OneConnect, GFI FaxMakerOnline will undergo scheduled maintenance. The maintenance windows are as follows:

2018-07-14 02:00 UTC
2018-07-14 04:00 UTC

SQL Database servers will be updated with the latest Cumulative Update for MSSQL
During maintenance window specified applications/web portals will not be responsive
Jul 13, 21:33 UTC
Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018
Resolved - As of 08/Jul/18 5:35 AM, the outage for Kerio Cloud US1 datacenter has been resolved.
Jul 8, 09:59 UTC
Identified - Outage Alert:
At 08/Jul/18 5:30 AM, Kerio Cloud US1 datacenter is experiencing an outage. We are aware of the issue and currently working on the resolution. We will update this page regularly so please check back for updates related to timing.
Jul 8, 09:51 UTC
Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.

Jul 4, 2018

No incidents reported.

Jul 3, 2018
Resolved - At 2:47 AM EST, multiple GFI portals experienced an outage. We were able to detect and resolve the outage. As of 3:25 AM EST, all GFI portals are running smoothly.
Jul 3, 07:32 UTC