All Systems Operational

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Welcome to GFI Software status page.

GFI SaaS Products Operational
Kerio Cloud US1 datacenter   ? Operational
Kerio Cloud EU1 datacenter   ? Operational
GFI OneConnect   Operational
GFI FaxMaker Online - faxing and portal   ? Operational
MyKerio service   Operational
Exinda SDP   ? Operational
Exinda EMC   ? Operational
Exinda Licensing   ? Operational
GFI Product Updates and Downloads Operational
Kerio Connect   ? Operational
GFI MailEssentials   ? Operational
GFI LanGuard   ? Operational
GFI OneGuard   ? Operational
Kerio Control   ? Operational
Product upgrades system   ? Operational
GFI Websites and Portals Operational
GFI websites and FTP   ? Operational
GFI Downloads   Operational
Kerio Downloads   ? Operational
GFI Accounts.gfi.com - Kerio secure.kerio.com - APIs   Operational
GFI Training Portal   Operational
GFI Upgrades Portal   ? Operational
GFI On-Premise Products   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance for: Sep 22, 02:00-04:00 UTC
On 22-Sep-2018 at 02:00 AM UTC, Kerio Cloud infrastructure will undergo a maintenance activity.

The maintenance windows are as follows:

Start time
Sep 22, 02:00 UTC

Estimated duration
2 hours

Reason: Docker Engine will be upgraded to the latest version
Impact:
1. US Cloud Connect instances will suffer a downtime of up to 15 minutes
2. US Operator instances will suffer a downtime of up to 15 minutes
3. EU Operator instances will suffer a downtime of up to 15 minutes
Posted on Sep 17, 17:09 UTC
Past Incidents
Sep 20, 2018

No incidents reported today.

Sep 19, 2018

No incidents reported.

Sep 18, 2018
[Scheduled] Planned Maintenance for US Kerio Cloud Operator
Completed - The scheduled maintenance has been completed.
Sep 18, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 06:30 UTC
Scheduled - On 18-Sep-2018 at 06:30 UTC, US Kerio Cloud Operator will undergo scheduled maintenance. The maintenance windows are as follows:

Start time
Sep 18, 06:30 UTC
Estimated duration
3 hours

Kerio Cloud Operator applications running on US region will undergo a maintenance activity. Applications are going to be migrated on new docker host.

Impact: During MW period, each US Cloud Operator instance will have a downtime of maximum 15 minutes.
Sep 17, 12:11 UTC
Planned Maintenance for US Cloud Connect
Completed - The scheduled maintenance has been completed.
Sep 18, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 02:00 UTC
Scheduled - On 18-Sep-2018 at 02:00 AM UTC, the following US Cloud Connect applications will undergo a maintenance activity:
dedicated2168.us1.kerio.cloud
dedicated2120.us1.kerio.cloud
dedicated2108.us1.kerio.cloud
dedicated2152.us1.kerio.cloud
host005.us1.kerio.cloud
host002.us1.kerio.cloud

The maintenance windows are as follows:

Start time
Sep 18, 02:00 UTC

Estimated duration
2 hours

Reason: Docker Engine will be upgraded to the latest version.
Impact: Mentioned Cloud instances will suffer a downtime of up to 15 minutes
Sep 17, 16:45 UTC
Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018
Update of Exinda NameServers to point to new hosted zone
Completed - The scheduled maintenance has been completed.
Sep 12, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 21:00 UTC
Scheduled - We will be undergoing maintenance at this time.
There will be service interruption during the dns switch actions
Sep 11, 11:59 UTC
Outage Alert for GFI LanGuard
Resolved - As of 2:40 AM ET, the outage for LanGuard has been resolved.
Sep 12, 06:40 UTC
Update - Issue has been identified with our CDN and our Engineers are working towards resolution. We will update this page regularly so please check back for updates related to timing.
Sep 12, 02:53 UTC
Identified - Outage Alert:
At 9:15 ET, GFI LanGuard is experiencing an issue with Product Updates. We are aware of the issue and currently working on the resolution. We will update this page regularly so please check back for updates related to timing.
Sep 12, 01:49 UTC
Sep 11, 2018

No incidents reported.

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018
Update of Exinda NameServers to point to new hosted zone
Completed - The scheduled maintenance has been completed.
Sep 7, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 21:00 UTC
Scheduled - We will be undergoing scheduled maintenance at this time.
There will be service interruption during the Maintenance window.
Sep 6, 13:07 UTC
Sep 6, 2018
Planned Maintenance for: GFI Accounts Portal
Completed - The scheduled maintenance has been completed.
Sep 6, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 06:00 UTC
Scheduled - On 6 September 2018 at 2AM ET, GFI Accounts portal will undergo scheduled maintenance for 3 hours. Services might not be accessible for up to 5 mins.
Sep 3, 23:54 UTC
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