License Notification Error for LAN agents

Incident Report for GFI Software

Resolved

The incident affecting LAN agents has been resolved. The fix will be included in release 12.14.

Posted Jan 16, 2026 - 02:01 UTC

Monitoring

Our team has identified a potential fix and completed internal testing.

A beta release is now available for customers who would like to validate the fix ahead of the official release. You can access the beta version using the link below:
https://drive.google.com/drive/u/0/folders/1E61eFGTBkkbnQoOVzndkWBHLa2EoA0Mp

We appreciate your feedback as we continue toward the final release.

Posted Jan 13, 2026 - 01:00 UTC

Investigating

We are currently investigating an issue affecting LAN agents only, causing incorrect license validity notifications. Our teams are actively working to identify the root cause, and we will provide updates as more information becomes available.

Posted Jan 07, 2026 - 15:18 UTC

This incident affected: GFI LanGuard (Desktop Application).